Mr. Jonathan L.
Office of Court Administration
25 Beaver Street
New York, NY 10004

Dear Mr. L.:

I would like to take this opportunity to acknowledge and compliment Court Officers Sgt. John P. and Officer Robert M..

On the morning of Thursday, July 29 upon entering Civil Court in New York County, 111 Centre Street, I inadvertently walked into the glass plated entrance door. The door shattered. I bruised my head and cut my knee. The above named officers quickly administered first aid, were very attentive, supportive and extremely helpful in rendering aid. They carefidly checked my condition and provided ice for the bruise.

I wish to extend my thanks for the sensitive and efficiently calm manner in which they provided assistance.

Sincerely yours,

Jack L. L.

cc: Sgt. John P.
Officer Robert M.

Mr. M.,

I wanted to send you a note to tell you what an outstanding job i think mike s. is doing as a warden of the court. i just served grand jury duty under him this past month. mike was enthusiastic, smiling & friendly, and an educational resource about the process during my tenure. he really created a team/family spirit to our jury in bringing the group together. i enjoyed my service, and i think that much of the attribution goes to mike and the way he runs his court. i've met a lot of "managers" in my day, and this guy is an absolute pro who loves his job and and encourages those who serve to love it too.

best regards,

michael

Major Reginald M.
Court Security Service
100 Center Street
Room 1528
New York, NY

Dear Major M.:

Over the past weeks I have come to gain tremendous respect for the court security officers of New York's Suprerme Court, criminal division. I had the experience of serving on a criminal jury for the week on March 10. The experience was challenging for all the members of the jury. This was a new experience for most all of us, we were anxious about our ability to perform our responsibility, about missing work, and most of us were unsettled with the new routine and being closed off in the jury room for so much of the day.

It is clear that working as a court officer is terribly demanding. There are many activities the public does not see but clearly are essential. Even as a member of the jury one notices that they are constantly attentive to provide protection and serve the needs that arise from the court proceedings.

Without exception every court officer in Part 48 Room 677, during the week of March 10, handled themselves with professionalism and eagerness to make our responsibilities as jury members as effective as possible. These officers guided us through each day. They helped to alleviate anxiety and provide support the importance of our duty. Within the confines of the rules they helped us manage particular
inconveniences.

Most challenging was the fact that these officers were supportive and yet never acted in any way to demonstrate an opinion about the case. This is a mark of exceptional professionalism. Each offtcer demonstrated respect for the process and respect for our work.

The court officers were instrumental in creating an atmosphere conducive for the analysis and discussion necessary to make considered decisions about the case. These officers were vital to erasing the tension between adapting to this new situation and doing our duty

Paul P.
Director of Education

8/29/02

Dear Mr. D.:

Thank you for your follow up on my request to obtain the D IN # of my client, Jorge V.. It was very helpfull and I must confess, unexpected. You guys are busy enough without having to remember to call attorneys who were really supposed to call you. I appreciate your effort.

Ed L.

Mr. Benjamin L.
Case Manager Coordinator
Supreme Court
100 Centre Street, RM 1520
New York, N. Y. 10013

Dear Mr. Benjamin L.,

I would like to personally thank you for the outstanding speech you made today, May 31 at BSCD's, Ninth Career Day Program.

Your message was inspiring to our students and will have a positive effect on them as they strive forward obtaining their goals. Our staff and students were impress by you and appreciated your level of professionalism.

Your presence today, Demonstrated your unselfish commitment to giving back to the community. You also provide hope to children who have many obstacles often hindering them from reaching their goals. Today, you told them they can achieve and become all that they wish to be.

If we can be of any service to you, please do not hesitate to call upon us at Bronx School for Career Development.

Sincerely,

Nurceal G. M.
Assistant Principal

 

Honorable Alan M.
Chief Clerk
New York Supreme Court
100 Centre Street, 10th Floor
New York, NY 10013

RE: Ms. Susan W.

Dear Mr. M.:

I am writing to you with regards to one of your employees. I imagine that most of the time when someone contacts you about an employee it is for a compliant. Most often than not, people do not bother to let an employee or their supervisor know when they are doing a good job. This is why I am writing to you. I would like for you to know about a very accomplished employee of yours, Ms. W.

By way of background, I need documents from the court system. Before I reached Ms. W., I had made at least thirty (30) Phone calls to various systems in New York, and was getting very frustrated. I know that no one could help me, but no one really listened. I will tell you that one of the most impressive qualities of Ms. W. was that she listened to me and what I needed. She was paying attention. At the end of the conversation, she noticed that I did not have the address for her offfice and she mentioned this to me. (I know that this sounds like a petty matter, but it is just an example of the fact that she truly listens, and is not just going through the motions. In the world today this is a very rare quality).

Ms. W. knew I was under a time deadline, and she stated when she would have the information, and when I could expect it. It was done when she said, and it was a quality response. I did not have to ask twice, or ask for additional information. She actually cares about her job and the public.

I wish I was better at articulating the qualities that make her stand out, but I think it is accurate to say that she has skills that should be taught to all public employees, and private for that matter. If given the opportunity, it would be of great benefit to your organization to put her in a position that she can teach these skills to other employees.

With kindest personal regards, I am

Very truly yours,

Melody L. J.

 

Chief Clerk, Allen M.
Room # 1000
100 Centre St.
State of New York
Supreme Court
New York, N. Y. 10013

Subject: Criminal Case #44, (People of State of N.Y. vs. Calvin B.)

To whom it may concern:

This year I received a summons to serve jury duty in the state of New York. I had never served jury duty fefore in New York or any other state. As a part-time graduate student and full-time employee in one of the city's museums, I am someone who does not have much time to lose. Therefore, you can imagine I was not jumping for joy when I found out that I had been selected as an alternate juror on the very first case that had been called - The People of N.Y. vs. Calvin B.. Crossing my fingers I assumed myself that the judges prediction of an easy, open and shut case would come true and I would be back to my work and studies in no time....

Unfortunately, as the judge also warned, not everything in life is predictable - so, a seemingly straightforward case turned out to last close to two weeks with no end in sight...

This situation could have been a horrible experience, especially for someone like myself with many obligations such as work, classes, homework, and unforgiving professors... on top of all of this the added frustration of being an alternate juror and not being able to deliberate the case. However, it trurned out to be not such a bad experience mostly due to the attentiveness and kindness of all the court officials who were working with us. I am writing this letter to commend Sgt. Lee R., Russell R., Clerk Rudy C. and Honorable Judge Marcy K. for what I felt to be their gracious and accommodating treatment of us - Jurors - during the unexpected turns of Criminal Case #44 - The People of NY vs. Calvin B. They understood that an obligation like jury duty can be uncomfortable situation at times and I feel they tried their hardest to make us comfortable and to show us that they were working hard to get things done as fairly and as efficiently as possible considering unexpected cirumstances. Because of these people, my jury duty experience was not horrible and not wonderful, but NOT uncomfortable. Actually, it mad me realize what an important responsibility one has as a citizen of New York or any other state for that matters to serve jury duty no matter how busy you are - and all these people just happened to make everything a little bit easier than it could have been because of their good attitudes. Although a few months have passed since I served on this case, it is just now that I have found time to send this praise, but still I think it is relevant to commend and thank them, they are a great team.

Sincerely,

Allison F.

Re: Captain Anthony B. and Officer Richard B.

State of New York Court System
111 Centre Street, Room 362
New York, NY 10013

To the Court,

Back in September, I had jury duty and was selected to serve on a jury. The case lasted for 4 days. On one of the days I went to lunch in Little Italy with two other members of the jury. After lunch, I left a tote bag filled with all sorts of personal and important items including my cell phone and calendar at the restaurant. The unfortunate part is that I left the bag there and did not even realize it. Later that afternoon, the two above named officers, Captain B. and Offrcer B. came to the courtroom where I was serving and told me that they had found my bag. They had just happened to have eaten at the same restaurant and to have found my bag. Through calling my work number in my calendar they found out that I was serving jury duty. Thank heavens they persisted and found me. And here I was not even realizing that I had left my bag.

I cannot thank the two officers enough for their persistence and their kindness. I wanted to give them some sort of a reward, but they would not hear of it. I did tell them that I would at least send a letter in their behalf. So finally I am getting it done. I certainly appreciate that there are at least two good Samaritans in New York City. The officers were doing their duty even outside the court by taking care of this jury member. It definitely restored my faith in humanity and yes even in the New York Court System.

I hope that somewhere this letter can be kept on file for the officers. I know too often people are very quick to complain and slow to say something positive. Again, I am sorry for the lateness of this letter, but their good deed does not have an expiration date in my book.

Very truly yours,


Linda M. P. (juror #3)

Lobby Officers
111 Centre Street
New York, NY 10007

Greetings,

Your prompt, efficient attention may very well have saved my life. I am very grateful.

Thank all of you.

Luana R.

 

Mr. Allen M.
Chief Clerk
100 Centre Street
New York, NY 10013
Re: Part 76 -Kee Case

Dear Mr. M.:

I wanted to write a letter to outline the outstanding service the juror's received from Officers Victor W., Jeff R. and the other officers assigned to us. Their patience, humor, professionalism and expressly their tolerance were deeply appreciated.

They keep us inline with a strong hand, but were also there to listen to our concerns and issues. I just wanted you know they went beyond the call of duty for us. It is not an easy job keeping 12-16 adults together for two months, but they did an excellence job. Furthermore, I wanted them to know that their outstanding service did not go unnoticed or unappreciated.

 

Sincerely,

Diane T.

Cc: Officer Victor W.
Officer Jeff R.

 

Hon. Micki A. S.
Administrative Judge
First Judicial District: Criminal Branch
New York State Supreme Court
100 Centre St.
New York, NY 10013

Dear Judge S.:

I wish to commend the performance of the court officers who have been serving in Part 53 while it has re-located to Room 228 in 60 Centre St. The officers are:

Sgt. Harold H.
SC0 Frank E.
SC0 Wayne D.
SC0 Ernest C.

They have worked diligently to assist in ensuring that the trial proceeds efficiently. They have taken responsibility for numerous matters involved in working in an unfamiliar building, and for assisting in the courtroom itself. As you know, we are working in the "Courtroom of the Future", and the officers have proved adept at dealing with the unfamiliar space and its technology.

More importantly, the officers have been outstanding in managing the jurors in this case. There are currently seventeen jurors, who are well aware that this will be a lengthy case. The fact that they are all prompt in arriving at court, and seem reasonably content, can be attributed in large part to the efforts of the court officers. In particular, Sgt. Harold H. has provided outstanding leadership, both with regard to his crew and in his dealings with other court staff, the parties on trial, and the jury. In addition, Officer Frank E. has worked tirelessly to ensure that the jurors are as comfortable as possible.

Very truly yours,

Richard D. C.

cc : Alan J. M.
Chief Clerk

Reginald V. M.
Principal Court Officer II

Mr. Alan M.
Chief Clerk
New York County Supreme Court
Room 100
100 Centre Street
New York, NY 10013

Dear Sir:

As Juror on the Thomas K. murder trial (April 28 through May 8, Part 45, Judge B. A. presiding) I would like to thank the Court for our outstanding treatment and in particular, commend the bailiffs: Sgt. Harold H., Sgt. Jerry M., Sco. Ernest C., Sco. Joseph W., Sco. Wayne D., Sco Frank E., Sco. Dermis K., and Sco. Edward V. for making our five days of sequestration more than acceptable. I would like to single out for high praise, and applaud the efforts of Sco. Joseph W. and Sco. Wayne D. (AKA Mother). Their attitude, professionalism, and good sense kept a young, educated, and rambunctious jury motivated, interested and in line without squashing our individuality or sensibilities. They made what could have been a difficult situation into a rather smooth and pleasant experience.

We can't forget Judge A.. He was intelligent, patient, considerate, and fair to all, a model of what I think a modern Judge should be. I hope there are more like him.

Once again Thank You!

Sincerely,

Charles F.
Juror #5

Mr. Alan M.
Chief Clerk
New York County Supreme Court
Room 1000
100 Centre Street
NY, NY 10013

Dear Mr. M.,

From April 27 - May 8 I was on a jury for an indictment of murder in the second degree. The trial itself lasted a week and deliberation lasted 5 days during which we were sequestered. As can be expected, the deliberation process was incredibly intense, emotional and trying. Every evening, upon leaving the jury room, I felt mentally, emotionally and physically drained. But despite these circumstances, the court officers assigned to the case (Sgt. Harold H., Sgt. M., Sco. Joseph W., Sco. Wayne D. (Mother), Sco. Ernest C., Sco. Frank E., Sco. Dennis K. and Sco. Edward V.)made my experience as a sequestered juror not only bearable but even enjoyable. All of the officers went through great lengths to make our sequestration as comfortable as possible, constantly surpassing their obligation to meet our needs in any way possible -while providing much needed comic relief!!

I hope you realize what a spectacular group of court officers all of these men are!

Sincerely,

Alison P.

Al M.
Chief Clerk
100 Centre Street
NY NY 10013

Dear Mr. M.,

I recently served jury duty and was a juror in Part 76 on a trial, Dathan C. vs. the People (sorry if my syntax is incorrect). I am writing to convey my appreciation and enormous praise for one of your court officers, Phil R. (#2497). Mr. R. is an attentive, kind, respectful, and professional man, and he did his best to create a serious and nurturing atmosphere in which our jury could perform our duties.

Please convey to him my thanks, and please note that he is an exceptional employee.

Sincerely,

Marina Z.

Justice M. A. S.
Administrative Judge
New York State Supreme Court
111 Centre Street
New York, NY 10013

Dear Justice S.:

I recently completed a trial in Part 44 at 100 Centre Street. It was such a pleasant experience that I had to share
it with you.

Justice K. was professional, courteous and extremely efficient in moving the trial along. Any time a legal question arose the Court had the appropriate case law at its fingertips. Justice K.'s entire staff was courteous and well trained. The Court clerk was superb, a Mr. Rudy C. The court officers, Sgt. C., S., A. and G. were all extremely professional and amiable.

As you may recall I practice almost exclusively in Brooklyn. Despite a very difficult client and several thorny roadblocks and issues between my adversary and myself, the experience in New York County was excellent. I will no longer be afraid to cross the bridge.

Best wishes in your new position and congratulations.

Sincerely yours,

David C.

Sincerely,

Desiree W.,
Principal Administrative Associate
NYC Department of Probation
Manhattan Adult Investigations

 

Mr. Alan J. M.
Chief Clerk
100 Centre Street
New York, NY 10013

Dear Mr. M.,

I am writing to inform you of the outstanding work of my court staff this past term. My staff included Sergeant Tom L., S. C. O. Ron P., S. C. O. Victor W. and S. C. O. Martin C. Several jurors were particularly impressed with the professionalism of the crew during the trial of the People v. Freddie O. and John B.. The jurors specifically wanted to make the officers' superiors cognizant of their excellent work, which included efficient management of all court proceedings, as well as compassion to the public. Each of these officers is an asset to our court system and each should be commended.

Sincerely,

Ron. Michael A. C.

MAC: In

 

Alan M., Chief Clerk
Supreme Court New York County
100 Centre Street
New York, New York 10013

Re: Walter S.

Dear Mr. M.:

I am writing to commend the work done by the jury clerk, Walter S. Whenever I am assigned to a jury part I take time to talk with the jurors following their verdict. I ask the jurors about their jury experience. Over the past several months the jurors have told me that they have found the jury experience to be better than what they remembered or, if this was their first experience, better than what they expected. One over-riding theme is that the clerk in the jury part is friendly, approachable, and helpful. By setting a positive tone at the outset, Mr. S. makes the judge's job easier. Please extend my appreciation to Mr. S. for a job well done.

Very truly yours,


Laura A. W.
Judge of the Criminal Court

This letter was received as an email:

To: George R.

Fm: Charles, Immigration Lawyers, Siskind Susser Haas & Devine

These are perfect. Thank you so much. I want to tell you that in twenty years of practicing law I have never been treated with more courteously or responsively by a court clerk. Your service was prompt, efficient and courteous, and you helped us with a request for documents from a different court than the one you work for. I really appreciate your efforts. If you ever need anything in Tennessee please let me know.

Sincerely,

Charles