Mr. Ronald A. S., Esq., LL. M
Niagara County Surrogate's Court
175 Hawley Street
Lockport, NY 14094
Dear Mr. S.
RE: File No. 75454
During the process of trying to settle my mother's estate,
I was told by one of the banks that I would have to obtain
some forms from the Niagara County Surrogate's Court in
As I drove from Niagara Falls to Lockport, I found myself
talking to myself as to the kind of morning I was about
to have. I probably would be talking to people that act
like I'm bothering them. I would probably spend the good
part of the day there and come away without what I needed.
Well, a young lady met me by the name of Sandy, who was
patient, pleasant and helped me numerous times when I had
a question filling out the forms. She even ran after me
out to my car thinking she had forgotten to give me a form.
Upon hearing from me that I was returning to Arizona the
next morning, she talked to you, Mr. S. You were extremely
courteous and expedited all the forms that I needed with
Judge B. and even saved me a trip back to Niagara
Falls City Clerk's Office and back to Lockport.
On your wall there is a sign that reads, Quality service,
please add with patience and a smile. I came away
with everything that I needed and a gratifying feeling for
your office and personnel.