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Directory for Guardians
Services for People over the Age Of 60
New York State Office for the Aging
Hot Line: (800) 342-9871 or (518) 474-5731
www.aging.ny.gov
aging@aging.state.ny.us
New York City Department for the Aging
Helpline: (212) 412-1000 (English and Spanish) OR
Dial 311 and ask for social services specialist for the aging.
www.nyc.gov/html/dfta and click on “Benefit Quick Check”
New York State Health Resources
www.nysegov.com and click on “aging”
New York State Health Insurance Information, Counseling and Assistance Program
(NYSHIICAP) For counseling on Medicare and other health insurance programs
Toll-free Hotline: (800) 701-0501
www.aging.ny.gov/HealthBenefits/HIICAPIndex.cfm
Medicare Rights Center
For help with Medicare problems
Phone: (212) 869-3850
www.medicarerights.org
New York State Medicaid
Toll-free Helpline: (800) 541-2831
http://www.health.state.ny.us/health_care/medicaid/
New York State Long Term Care Ombudsman
For help on problems related to nursing home care and services
From within New York State: 1-800-342-9871
From outside New York State: 518-474-7329
www.ombudsman.state.ny.us/Other/contactus.cfm
Friends and Relatives of the Institutionalized Aged
For information on nursing homes or concerns about a ward’s care in a nursing home
Helpline: (212) 732-4455 Tuesdays-Fridays 10AM—5PM
info@fria.org or www.fria.org
United Way of New York City
To find addresses of various social service agencies
Phone: (212) 251-2500
www.unitedwaynyc.org Click on AGING in “target groups” and fill in your ward’s zip code to find services near your ward’s home.
National Association of Geriatric Care Managers, Greater New York Chapter
To find social workers in private practice who assist older persons and their families
www.nygcm.org
National Family Caregivers Organization
Toll Free: 1-800-896-3650
www.nfcacares.org
National Academy of Elder Law Attorneys (NAELA)
For the names of attorneys who specialize in elder law and Medicaid Planning
www.naela.com Click on “locate and elder law attorney”
 Organizations for Specific Diseases and Conditions
National Alzheimer’s Association
Toll-free 24-hour Helpline: (800) 272-3900
http://www.alz.org or Info@alz.org
En Español: www.alz.org/espanol_recursos_para_los_latinos.asp
New York City Chapter Alzheimer’s Association
24-hour Helpline: (800) 272-3900
Http://www.alznyc.org
United Cerebral Palsy
Toll-free: (800) 448-3827
Http://www.ucp.org or webmaster@ucp.org
United Cerebral Palsy of New York City
Phone: (212) 979-9700, Ext. 720
http://www.ucpnyc.org
New York State Dept. of Health HIV/AIDS
Toll-free Confidential Hotline: (800) 541-AIDS
http://www.health.state.ny.us/diseases/aids
New York City AIDS Hotline
Phone: (212) 447-8200, Ext. 4
Gay Men’s Health Crisis (GMHC) – Help for men and women
Toll-free Confidential Hotline (800) AIDS-NYC or (212) 807-6655
http://www.gmhc.org or Hotline@gmhc.org (there is a two-week response time)
En Español: http://www.gmhc.org/en-espanol
Brain Injury Association of New York State
Toll-free Family Helpline: (800) 228-8201
http://www.bianys.org
National Multiple Sclerosis Society
Toll-free: (800) 344-4867
http://www.nationalmssociety.org
En Español: http://www.nationalmssociety.org/informacion-en-espanol/index.aspx
MS Society New York City Chapter
Phone: (212) 463-7787
http://www.msnyc.org or info@msnyc.org/
Parkinson’s Disease Foundation
Toll-free: (800) 457-6676
http://www.pdf.org
American Stroke Association
Toll-free: (800) 4-STROKE or (888) 478-7653
http://www.strokeassociation.org
http://local.strokeassociation.org (to find local chapters)
American Council on Alcoholism
Toll-free: (800) 527-5344
http://www.aca-usa.org
Services for People with Mental Retardation and Developmental Disabilities
New York State Office of Mental Retardation and Developmental Disabilities (OMRDD)
For information on services for the mentally retarded or those with developmental disabilities.
New York City Regional Office phone: (212) 229-3231
Albany (statewide) phone: (518) 473-9689 or TDD: (518) 474-3694
http://www.omr.state.ny.us/ (Click on “”Information for Individuals and Families,” “General Information and Publications,” and “Map and Resource Directory”).
New York State Commission on Quality of Care
Toll-free phone: (899) 624-4143 (Voice/TTY/Spanish)
www.cqcapd.state.ny.us
New York State Office of Advocacy for People with Disabilities
Toll-free phone: (800) 522-4369 (Voice/TTY/Spanish)
www.oapwd.org
New York State Association for Retarded Children (NYSARC)
Phone: (518) 439-8311
http://www.nysarc.org/ (click on “our chapters” for local offices) or info@nysarc.org
Association for the Help of Retarded Children
New York City (AHRC-NYC)
Phone: (212) 780-2599
http://www.ahrcnyc.org/ (click on links for many resources, NYC and beyond)
webmaster@ahrcnyc.org
National Institute for People with Disabilities – YAI
YAI Link Services: (212) 273-6182
http://www.yai.org/
Services for People with Mental Disabilities
New York State Office of Mental Health (OMH)
44 Holland Avenue, Albany, New York 12229
Toll-free phone: (800) 597-8481 (leave name, phone number, and question)
http://www.omh.state.ny.us/
NYS Assistance for Outpatient Treatment and Facility Contacts
OMH Customer Service: (800) 597-8481
http://www.omh.state.ny.us/omhweb/Kendra_web/aot_directory_gl.html
NYS Conference of Local Mental Hygiene Directors – to find local directors
99 Pine Street, Albany, NY 12207
Phone: (518) 462-9422
http://www.clmhd.org/about/countydirectory.aspx
Mental Hygiene Legal Service
Manhattan and Bronx: (212) 779-1734
Brooklyn, Staten Island, Queens, and Long Island: (516) 746-4545
New York State Commission on Quality of Care and Advocacy for People with Disabilities
Toll-free phone: (800) 624-4143 (Voice/TTY/Spanish)
www.cqcapd.state.ny.us
Office for Protection and Advocacy for Individuals with Mental Illness
Toll-free phone: (800) 624-4143 or Albany Number: (518) 388-2892
Office of Advocacy for People with Disabilities
Toll-free phone: (800) 522-4369 (Voice/TTY/Spanish)
www.oapwd.org
Coalition of Behavioral Health Agencies
Phone in New York City: (212) 742-1600
http://www.coalitionny.org/ or Use Email Form
National Alliance on Mental Illness (NAMI)
Family Helpline: (800) 950-3228 (New York State only)
New York State Chapter http://www.naminys.org/
Helpline: (212) 684-3264 (New York City Metro Chapter)
(Noon to 7PM Monday through Thursday and noon to 6PM on Friday)
http://www.nami-nyc-metro.org/ or helpline@naminyc.org
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